SHIPPING POLICY
Our current shipping options include both US and overseas information. For custom shipping methods or special orders please contact to us, we will come back to you as soon as possible.
SHIPPING INFORMATION
United States
| Carrier | Price | Shipping time |
|---|---|---|
| USPS Priority | $3.99 – Flat Rate up to 5 Lbs. | 3-6 days |
| FedEx 2-Day | $9.99 – Flat Rate up to 5 Lbs. | 2-3 business days |
| FedEx Std Overnight | $22.00 – Flat Rate up to 5 Lbs. | 1-2 business days |
Delivery estimates are based on USA orders. Orders placed on Saturday & Sunday will be shipped on Monday (excluding holidays). FedEx shipments transit days do not include weekends or holidays. USPS Priority shipments do not include holidays.
International Shipping
| Carrier | Price | Shipping time |
|---|---|---|
| USPS International Priority | $29.99 (duties & taxes not included) |
6-10 days |
SHIPPING METHOD INFORMATION
| Shipping Service | Transit Time (includes holiday delays) | US Service Area |
|---|---|---|
| USPS Priority Mail (Orders under 5 Lbs.) | 3-6 Days (excluding holidays) | All 50 States Excluding Hawaii, Alaska, and U.S. protectorates |
| FedEx Ground (Orders over 5Lbs.) | 3-7 Business Days Based on distance to destination (excluding holidays) | All 50 States Delivery to physical addresses only |
| FedEx 2nd Day Air | 2-3 Business Days by end of day (Saturday delivery available, extra charge applies) | All 50 States Excluding Hawaii, Alaska, and U.S. protectorates |
| FedEx Next Day Air | 1-2 Business Days by 3:00 pm to most U.S. addresses, by 4:30 pm to rural areas and by 8 pm to residences. (Saturday delivery available, extra charge applies.) | All 50 States Excluding Hawaii, Alaska, and U.S. protectorates |
International customers can select FedEx or United States Postal Service (USPS) worldwide services during checkout.
ADDITIONAL SHIPPING INFORMATION
Shipping Carriers:
We use USPS and FedEx for all online orders and checkout through our shopping cart. Rates are discounted. For USA PO Box and APO addresses, FedEx requires a physical address. We will change online orders to USPS for the same shipping amount to accommodate these special cases.
International Orders:
We are happy to accept international orders. We make export shipments every day of the week. We may require some additional information from you before your shipment is made. Therefore, our same-day shipping time does not apply to international orders. If you are in a hurry, please make a note on your order or contact us by phone or email. Local duty, taxes and brokerage fees, if any, are the responsibility of the customer. We cannot quote these. Due to contractual obligations, we may not be able to ship some products to specific countries. Contact us for details.
Shipping Estimates:
Our shipping calculator will give you an estimate of your actual shipping charges using product weights. Select the item(s) you want by clicking the “Add to Cart” button. Proceed to the shopping cart. After entering your zip code you will be able to access to the shipping calculator. You can choose from different service options and compare charges in the checkout process before submitting your order.
Shipping Guarantees:
Every order will be shipped as soon as possible. However, Chefstemp does not guarantee arrival dates. FedEx does guarantee the shipping charges on 2nd Day and Next Day services. If they don’t make it on-time, we can refund you the shipping charge.
